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livechat integration with Jira cloud

Daniel Mathias Souza
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February 2, 2024

Goodnight,
I would like to know if there is any app that integrates Live Chat with Jira Service Management Cloud?
If so, does this integration work with asset fields?

1 answer

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Iryna Ihnatiuk
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February 5, 2024

Hi @Daniel Mathias Souza

I'm Iryna from Appfire. We offer live chat capability for Jira Service Management. Using the app, you can add the chat widget to your website or customer portal, and Jira tickets will be automatically created based on Chat conversations. You can display asset fields for such tickets if this is what you mean under integration.

Feel free to contact us if you have further questions or need any help. 

Thanks,
Iryna

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