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personalized request type

Sandra Hobelsberger
Sandra Hobelsberger February 2, 2022

Hello, is there a way to show a personalized request type to a specific user in the helpdesk? I would like to display the issue type "priority" to a specific employee and only to her.
Thanks and greetings
Sandra

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Heydi Menéndez
Heydi Menéndez
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February 2, 2022

Hola ! te dejo algunos vínculos que te pueden servir. 

Saludos!!

 

https://support.atlassian.com/jira-service-management-cloud/docs/organize-request-types-into-groups/ 

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-fields-of-a-request-type/ 

https://community.atlassian.com/t5/Jira-Service-Management/How-to-hide-a-portal-group-based-on-user-permissions-or-simply/qaq-p/1461251

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