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pre-fill the "share with" field

khawla
khawla February 20, 2025

Hello,

 

I want to automatically pre-fill the "share with" field with the name of a specific organization for all tickets created via URL, I tried via URL (customfield_10120), via automation and via workflow validator, but it doesn't work. I don't know if there is an official solution to do this. thanks in advance

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