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stop notification to organisation members

JH January 26, 2023

Hello,
I have customers in one organization together. Now, when a ticket is submitted, a notification is sent to all members of the organization. How can I prevent all members of an organization from receiving the notifications?
Only notifications to reporters and people in CC are desired.

Max be I have to disable this notification:

Organization added

When a request is shared to an organization, your service project notifies the organization's members so they can opt-in to further updates.

How can i achieve this?


Hallo,
ich habe Kunden in einer Organisation zusammen gafasst. Nun wird beim EInsenden eines Tickets an alle Mitgleider der Organisation eine Benachrichtigung geschickt. Wie kann ich verhindern, dass alle Mitglieder einer Organisation die Benachrichtigungen zugeschickt bekommen?
Es sind nur Benachrichtugungen an Reporter und Personen in CC erwünscht.

1 answer

0 votes
JH January 26, 2023

I've found the "enable" Checkfield in the template editor. I will try this one.

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DEPLOYMENT TYPE
SERVER
VERSION
5.3.1
TAGS
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