updates on linked tickets in relation cause -> caused by between two projects

[Emilia KASPRZYK]

Hi,

I would like to implement the following scenario:

1. based on the task in project1 I create a copy of the task in project2 - done
2. I am creating an association of type: cause - caused by - done
3. after changing the assignee in the task in project2 I would like to insert a comment into the task in project1 with the assignment information
4. after adding a comment in project2 I would like to copy this comment to the task in project1

is this possible? if so, how to do the automation?

Help me please.

[Trudy Claspill]

Hello @Emilia KASPRZYK 

Yes, that is possible.

You can do that by creating an Automation Rule. Are you familiar with that functionality?

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

You would have to create two Multiple Project Scope rules, adding both projects to the Scope of each rule.

Rule #1

Trigger: work item assigned

Condition: project equals project2

Branch: For Each Linked Issue, link type = cause 
-- Condition: project = project1
-- Action: Add comment

Rule #2 would be the same, but the Trigger would be Comment Added

[Trudy Claspill]

Hello @Emilia KASPRZYK 

Was the information I provided helpful? Were you able to solve your issue?

I have edited my previous response slightly to add a Condition within the branch.