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Add values during Jira Assets imports

Johannes Nyberg
Contributor
March 13, 2023

Hi, 

 

I have alot of data already filled up in our companies Asset management system, Assets. 

I have several custom fields where there are two or more choices to pick from. 

This value already has one stored and I would like to add an additional value to the custom field. When I´m trying to add this the value changes to only the value in the import, not both of them. 

What am I missing in my import configuration? 

Best regards,

Johannes Nyberg

1 answer

0 votes
Kris Dewachter
Community Champion
March 13, 2023

Hi @Johannes Nyberg ,

I think you need to provide both values in the import file. The import will overwrite the existing value of your object. It will not append additional values.

Best regards,

Kris

Johannes Nyberg
Contributor
March 14, 2023

Hmm, is there a ticket raised for this? Or any work around? 

Thank you,

Johannes Nyberg

Dave Mathijs
Community Champion
April 7, 2023

@Johannes Nyberg Has Kris' answer helped you to resolve the issue?

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