Assignee is being unassigned

[Erik K. Schindeldecker]

Good Morning,

We are seeing some very strange behavior within Service Desk where the Assignee is being unassigned.

The history shows that I unassigned the user but in fact did not (see below).

Does anyone have any suggestions on what might be causing this? 

Thanks,

Erik

[Jack Brickey]

Have you check all automation rules? It might be that one is causing this and is running on your behalf.