Can I programmatically modify the form submission success page?

[Toby Dennison]

Hi,

Is it possible to programmatically modify the form submission success page?

Background: I have a Jira automation rule that populates a new ticket's description with a description template.

Use case: for forms that create tickets (ticket template forms), I would like to redirect a user to the ticket so they can populate its description. 

A similar question [1] was asked in the past, but I would like to know if I can achieve this programmatically myself (e.g. through a form submission webhook).

[1] https://community.atlassian.com/forums/Jira-questions/Can-we-change-the-form-submission-success-screen/qaq-p/2125137

Why use forms and not modify issue screen fields for ticket creation?

1. Only Jira admins at my organisation have permissions to configure the fields that appear on different screens. Secondly, I don't know if they could configure screens on a per project basis. If not, they won't make a change that will affect everyone.
2. Forms make it easy to only request the fields/information my team needs to do their work; that provides focus, making forms quicker to complete.
3. Forms let me add field labels where I can provide information to help teammates understand how to use a field. The ability to include working hyperlinks in field labels is especially useful.

[Lukas Nicolai_Seibert]

Hi @Toby Dennison  ☺️, If you're open to using a third-party app for your cloud instance, I think Templating.app can offer a pretty elaborate description template solution for your use case. 

• You can define descriptions based on your preferred conditions and issue types 
• Modifications like set certain assignee that you would like to work on the issue 

You can find us at the Atlassian Marketplace ➡️ https://marketplace.atlassian.com/apps/1224664 

This is how this might look like: