Particularly in Server edition of JIRA with Service Desk module, I am very interested in using the Automation feature's "Webhook" action to send a JSON payload upon certain state transitions. However, I would like to customize the "Shape" of the JSON payload. How can we do that?
Scenario: I want the webhook to consume one of Microsoft Teams' channel notification webhooks that expects a very specific JSON payload format (or "Shape", if you prefer):
https://docs.microsoft.com/en-us/outlook/actionable-messages/message-card-reference
Some interesting leads, but I did not see a definitive answer:
https://developer.atlassian.com/server/jira/platform/webhooks/#Webhooks-configureConfiguringawebhook