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How to move a context field to a description field

Stuart Ross June 26, 2020

Hey guys so I'm basically looking to make one of my custom fields as a description field instead of a context field.

The idea behind it is that my service desk is mostly comprised of custom fields and we link the service desk issues to our kanban board. Now Ive gone and linked some custom fields for testing to the Kanban's Bug Screen and it works, kinda.

It puts the added fields into the context fields and does not allow it to be apart of the description fields. So now my custom field is stuck on the right hand side instead of in the main view of an issue. Any way to change this so that it can be under description?

 

 

2 answers

0 votes
Rudy Holtkamp
Community Champion
June 26, 2020

Only multiline text fields can be placed there. So you need to change the field to that if you want to position it there.

Stuart Ross June 26, 2020

I saw a post about that and it got me thinking of an idea.

Do you know if I am able to populate custom fields with the values of other custom fields during an automation function perhaps?

Rudy Holtkamp
Community Champion
June 26, 2020

You can use automation for Jira for it.

Trigger on: Field value changed --> your source custom field

IF (some condition can be applied if necessary (e.g. only do this for issuetype = bug)

Then: Edit issue --> destination custom field --> {{issue.source custom field.value}} so in your case {{issue.Material/Request Number.value}}

0 votes
Stuart Ross June 26, 2020

Pics for clarification 

 

field config 1.PNGfield config 2.PNG

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