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In the Assets custom field all the options are not shown

Soporte Inlogiq
Contributor
November 21, 2022

Hi, when I want to create a ticket from the portal, when I scroll down all the options in the Assets select list, not all of them appear.

Is there any limit to the search results in the select list?

Thank you very much.

1 answer

0 votes
Samuel Gatica _ServiceRocket_
Community Champion
November 21, 2022

HI @Soporte Inlogiq 

Did you set up the Assets object field for the custom field?

Please refer to docs:

Configure the Assets object field 

Set up the Assets object field 

 

Best regards

Sam

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