Is it possible to create your own side information area like SLA, People, Servie Desk Request, etc?

[Paul Bradbury]

I am trying to create a side information area on my incident form called Company and I want it to populate with data based off of a field I created on my Incident form that has my customer's name in it. Is this possible? I have tried everything and have not found a way to do this.

[Steven F Behnke · Accepted solution]

Hi! This is available via the Connect development framework in JIRA Cloud, or via the P2 plugin framework in JIRA Server.

In both API, this is called a Web Panel. https://developer.atlassian.com/static/connect/docs/1.1.94/modules/common/web-panel.html

[Paul Bradbury]

Awesome I will take a look at that. Thank you!