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Is it possible to customize invitation mail form customer in Jira Service Desk Cloud

Eric Reitmaier
Eric Reitmaier
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January 26, 2017

We would like to add more information in the invitation mail, which is sent to customers.

Is it possible to customize it?

 

Regards,

Eric

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Jack Brickey
Jack Brickey
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January 26, 2017

Eric,

No it is not possible at this time. There are answers to this that exist in AA already, e.g. https://answers.atlassian.com/questions/39246070

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oppsllc
oppsllc
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September 12, 2017

The email sent right now is SO confusing, people thin they have to log in rather than create a password for the first time. Sloppy sloppy.

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