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JIRA workflow property doesn't impact the request type field

Zaine Abaddin July 2, 2025

I have set the property for a completed status to jira.issue.edit=false and this disables editing for all fields except for the request type field. users are still able to edit this field.

I would have assumed that this would also be disabled but apparently not.

I can disable this field by adding to the properties jira.permission.edit.denied=true but this isn't preferred as it generates some unwanted results.

Am I missing something here or is this expected behavior?

2 answers

0 votes
Kim Euker
Community Champion
July 2, 2025

You could also remove the request type from the edit screen

0 votes
Thorsten Letschert _Decadis AG_
Atlassian Partner
July 2, 2025

Hey @Zaine Abaddin

Just tested your scenario and observed the following:

While the dropdown seems still active when using jira.issue.editable, only 'The value could not be saved' is returned when trying to change options.

So while this might not be the best user experience, keeping the integrity of your work items seems to be ensured.

Regards,
Thorsten

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