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Jira animated startup screen not working over HTTPS (IIS 8.5)

James Holder
James Holder
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May 11, 2018

I have Jira (Software & Core 7.8.1) running on Windows Server 2012 (IIS 8.5) using the Tomcat IIS Connector (set up following https://confluence.atlassian.com/adminjiraserver071/integrating-jira-applications-with-iis-802593039.html).

HTTPS is configured and working for the most part, however during startup instead of seeing the animated startup screen (which works on standard HTTP) IIS serves a white page stating "The service is unavailable." and throwing a HTTP 503 in the background.

Once the startup is complete, HTTPS responds as normal, displaying the JIRA login screen.

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