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Multiline text field in JSM Forms

VLTKIM August 4, 2025

Does the plain text paragraph field no longer exist? What can we use if we don't  want rich text formatting? The only option for plain text is "Short Text" and "text (read only". 

There is no multi line text nor a paragraph (plain text) option. 

 

We don't want richtext but the only option is short text which limits the word count to 255 characters. 

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Anusha A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2025

Hi @VLTKIM,

Welcome to Atlassian community. 

Officially, JSM Forms now only supports rich-text paragraph fields. The plain-text paragraph field remains in legacy, best-effort support and is only intended for older forms that haven’t migrated to rich-text. The Form Builder no longer allows creating new plain-text paragraph fields, only existing ones can be used and customers are expected to upgrade to rich-text. We have an open feature request for this here:

 

If that feature is of your interest, please click on Vote for this issue so its visibility and popularity are increased. I also recommend you watch this ticket by clicking the Start watching this issue option to receive further notifications from our product managers upon updates. We’ll make sure our product managers get your feedback and take it into account.

Regards,
Anusha A

0 votes
VLTKIM August 4, 2025

.

0 votes
Jovânio Junior
Contributor
August 4, 2025

When you click to create a new field, this field doesn't appear for you?

 

 

 

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VLTKIM August 4, 2025

I have that option. My question was:

"Does the plain text paragraph field no longer exist? What can we use if we don't  want rich text formatting? The only option for plain text is "Short Text" and "text (read only)". 

 

Jovânio Junior
Contributor
August 6, 2025

Yes, as far as I would like that same option available, without using any extra apps.

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