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Notification ONLY to user added/removed from a Multi-User Picker field

Michael Johnson
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August 24, 2023

Good morning,

I'm using Jira Automation to notify users added/removed to a custom user picker field. However, if possible, I'd like to send it only to the user added/removed instead of the whole list. I can't use a transition as the trigger, the only trigger is being added/removed from the field. Any ideas about how I might accomplish this?

Thanks, Michael J

Annotation 2023-08-24 084337.jpg

3 answers

0 votes
Ines B_
Contributor
September 5, 2023

I would also like to have this but I could only come up with a complicated idea.

- Create another multiuser field for "Users added'

- In the automation rule , run a Scriptrunner script where looking at the change log and comparing old and new values, we get the users that are added and we add them to the field

- this would trigger another automation rule (field value changed for "Users added") that actually sends the email to the "Users added"

If I don't find a more straightforward solution, I will try this at some point

0 votes
Ines B_
Contributor
September 5, 2023

any updates on this? I would also be interested

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 24, 2023

Hello, Good day. This custom field is multi user picker field or single user picker field ?

Michael Johnson
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August 25, 2023

multi

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