Notifications for Non-Licensed Users

[Sean Calfe]

Hi All,

Wondering if we can get some advice please; we have 2 instances Cloud & On-Premise. On the Cloud Instance one of our users has set up a Jira Project. They will manage their data analysis tickets through issues on a Project. The internal team I believe will create the tickets. 

However the issue is they would like to get automated notifications sent to 100+ users through the System on updates to their respective ticket issues. Unfortunately these 100+ users do not currently have a license and have no need for the system other than to receive updates/notifications on their Data Analysis tickets. 

Is it possible without giving them a license for them to receive notifications/updates on the issues?

Thank you in advance for all your help! 

[Boris Berenberg - Atlas Authority]

We support sending notifications to non-licensed users in Notification Assistant for Jira feel free to let me know if you have any questions.

[Trudy Claspill]

The comments on this post mention a few add-ons that could help you with this task.

https://community.atlassian.com/t5/Jira-questions/How-to-send-email-notification-to-non-Jira-user-when-issue-is/qaq-p/956646