Hello,
since the Parent field is URl, I need to get the Parent summary and add the text in a custom field of a ticket which belongs to the parent.
If this is possible, should be done through automation?
Hi Matteo,
This can be easily achieved using Jira automation! Here's how you can set it up step-by-step:
Create a new automation rule and choose an appropriate trigger based on your use case. For this example, I’ll use the Issue Created event, but feel free to select a trigger that best suits your needs.
Add a "Related Issues" condition to check if the issue has a parent.
Add an "Edit Issue" action to copy the desired value from the parent issue to the current issue.
Save and test your automation rule to ensure it works as expected.
Let me know if you have any questions or need further assistance! 😊
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You can use automation for JIRA. Sample rule
Add an Action -> When Manually triggered
Then create variable (say summary):
And Add Edit Issue Field:
select your custom field and in the text box specify {{summary}}
let me know if you face any challenge
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