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Billing for no access users

Noam Blit
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February 26, 2019

We have a few users that left the company and their access to the cloud service has been revoked. will we get billed for those users?

2 answers

0 votes
Eran Betzalel September 21, 2020

Try this
https://confluence.atlassian.com/cloud/manage-your-bill-for-atlassian-access-948237309.html

How are you billed for Atlassian Access? 

Atlassian Access uses a different billing model from other Atlassian cloud products. Atlassian Access is billed per organization. You will only pay once per each unique billable user in your organization, regardless of the number of Atlassian cloud products or sites they have access to. Only users who have access to a product supported by Atlassian Access will count towards your bill. 

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Sreenivasaraju P
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February 26, 2019
Eran Betzalel September 21, 2020

could not find any answer there

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