Can I set up multiple customer portal views based on customer or organization

[Tendo Support]

trying to set up different customer portals based on the service provision to our customer organizations. the portal ideally will limit the kind of issues the customer can select from

[Liam Green · Accepted solution]

Hi @Tendo Support 

Welcome to the Community!

You cannot set up different portals for each customer organization. 

What you can do is limit who can raise a ticket in each of your service desks, that way the customer will only see portals they are allowed to raise tickets in.

Hope that helps!

Regards, Liam

[Tendo Support]

via your advised solution can we limit the portal groups that different customers can see and access

[Liam Green]

Hi

Yes, it would.

Below article should be of assistance:

https://confluence.atlassian.com/cloudkb/how-to-restrict-customers-access-to-specific-projects-only-in-jira-service-desk-cloud-815566896.html

Regards, Liam

[Johanna Malchow]

I am requesting a feature that will enable this so please vote and comment so Atlassian looks at it :) https://jira.atlassian.com/browse/JSDCLOUD-11512