Cannot restore access to deleted Jira site, only have Recovery ID

[Ruslan Kononov]

Hello Atlassian team,

I had access to a Jira site in the past, but the site (and possibly the whole organization) was deleted. Unfortunately, I do not remember the full URL (e.g., mysite.atlassian.net).

However, I do have a **Recovery ID**: a26c6b19-bbc6-4c3c-85f6-40b5129aa710

My Atlassian account email was: kononov.ruslan@gmail.com

I tried to use the support form, but it requires an active site URL and does not show the "Contact Support" button. I am not an admin anymore, and I cannot reach any admins.

Please let me know if there is any way to restore access or retrieve site information based on the recovery ID.

Thank you in advance!

[Rishabh Jhawar]

Hello @Ruslan Kononov,

Welcome to community!

I would recommend to reach out to Atlassian support directly  via https://www.atlassian.com/company/contact/purchasing-licensing#/

Regards,

Rishabh