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Changing Service Desk titles

Kelli Lorenzo
Kelli Lorenzo
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November 11, 2015

In Jira Service Desk is there a way to change "customer" and "agent" titles/users to something more applicable for me?

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Henrique Freitas
Henrique Freitas
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November 11, 2015

Hi Kelli,

 

Please take a look at this document:

https://confluence.atlassian.com/servicedeskcloud/customize-your-service-desk-channels-732528810.html

 

Cheers,

Henrique Freitas

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