Crowd on the cloud version of Service Desk?

[Doug von Ferber]

I assume you need to run a local server version of JIRA to get access to Crowd?

[Nic Brough -Adaptavist- · Accepted solution]

>I assume you need to run a local server version of JIRA to get access to Crowd?

No.  You need to run a local server version of Crowd to get access to it.

[Doug von Ferber]

Ah, Thank you Nic!

That is actually what I was wondering. So One time fee for crowd run locally then I'm good. Awesome thanks! 

Also found as long as users don't have global perms they don't go against the crowd count for customers. This will work out very well for my usage. 

[Dave Bosman]

Hi Doug,

In a cloud version of JIRA it is not possible to use Crowd.

Currently there is an open issue to connect to ldap

https://jira.atlassian.com/browse/ID-79

But if you want my opinion, this is open a very long time and i presume this is not really a big issue for atlassian.

So probably this won't be solved in the near future.

Regards

Dave