Customer Portal - @ functionality

[Emily Cullinan]

Hi,

Since migrating all of our clients to Portal, we seem to have lost the ability to link in another user by using '@' within Portal view. Does this feature not work for Portal users, or is there something that needs to be done to enable it that we may have missed?

Thanks,

[Gerry Tan]

Sorry JSD hasn't yet got this feature. You can do workaround using [~username] syntax but there's no searching, you have to know the username. There's a feature request to track this: https://jira.atlassian.com/browse/JSD-288