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Hiding Closed Request from Customer

Janice Edwards
Janice Edwards
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September 9, 2020

Is there a way to hide closed requests from customers in the customer portal?  

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Fahad Siddiqui
Fahad Siddiqui
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September 10, 2020

@Janice Edwards i would request to go to below link, sure this will help you more in customizing.

See https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html#Configuringrequesttypesandworkflows-CustomizingWorkflowCustomizetheworkflowstatusesforarequesttype

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