How can I require completion of custom field for an issue type in JIRA Service Desk?

[Jack Brickey]

I am working on setting up JSD for the first time and trying to understand how it all works. I have a custom field (Facility) that I have added and I want to make this a required input field when a new ticket is created via portal or email. When I go to the project --> request types then edit fields for the specific request type and add fields I have a canned set of fields I can add. Is there any way to add my custom field to this list of fields?

[Steven F Behnke · Accepted solution]

Adding Fields to a Screen creates your fieldset, which you can add from and select in Request Types > Edit Fields.

[Jack Brickey]

yep that is it thanks Steven

[Steven F Behnke]

Any time.