Hello Jira,
Due tu business reasons we have different SLA just in certain months e.g. the SLA timings differ only from April to August. Is there a way to set different SLA per month on Jira Service Desk?
Kind regards,Fabrizio
I think that yes, you need to set a few SLAs. The difference between them would be one condition for timer start - created date (from-to).
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Hello @Zoryana Bohutska _SaaSJet_ , thanks for replying. Can you please elaborate your statement? How can I achieve this? Thank you.
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