Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a log of knowledge base articles accessed by customers?

Bernhard Gruber May 26, 2020

To see the popularity of certain articles in JSD, there is a number of accesses shown. It would be very interesting to know which customers created that hit count. This would avoid hinting a content to a customer who has already discovered it. Also in case there is a major update of one content, it'll be good to know who accessed it.

 

Is there any such function/view or even a log that allows this?

 

thanks for any reply!

 

cheers,

Bernhard

1 answer

0 votes
Bernhard Gruber July 1, 2020

Found that what I need can be done through Analytics with Premium license.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events