Attatching a Form to a Task

[scherdin]

Hey, im trying to create a Automation that copy's a attatched Form to a different Ticket.

But for some reason, it just doesn't seem to work no matter what i do.

Kind regards

[Marc - Devoteam]

Hi @scherdin 

I read the conversation.

There is a special edit action for forms, "Copy Forms".

Use this action.

[scherdin]

Hello @Marc - Devoteam
I can't find the option, where can i find it?

[Marc - Devoteam]

Hi @scherdin 

This is only for JSM related issues, as @Jack Brickey  mentioned.

I missed the point that you linked issue wil be in a non JSM project.

[scherdin]

Alright, thanks regardless.

[Jack Brickey]

Hi @scherdin , are you copying an attachment from one issue to another? Are you copying from the trigger issue? Can you share the Edit issue fields configuration?

[scherdin]

Yeah sure, this is the edit issue field.

[scherdin]

Its also a dynamic form that we use for onboarding processes. Ive read something about them not being able to be copied but i may be mistaken.

[Jack Brickey]

Thanks. Are you sure the trigger issue has an attachment? What does the audit log show?

[scherdin]

The edit says, Issue edited successfully. But the form doesnt show up. 

[Jack Brickey]

Dynamic form? Wait is this an actual attachment or is this JSM or JWM "Forms"?

[scherdin]

Im also trying to copy the form into a different project that is not a service project. Is that maybe the problem?

[scherdin]

Its a form that people can fill out for our onboarding process to send us the requirement. Unfortunately i dont know which one it is, but its just a simple form you can create inside of Jira.

[Jack Brickey]

I see, no that is not possible. It seems the Form is in a JSM project and Jira software does not support this feature today.

[scherdin]

Alright, thank you very much regardless.