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Automation Rule to add the attachment using Automation for Jira which are newly added to comment

SaiSatya {Appfire} June 6, 2024

Hi Team,

 

I want an automation rule to add attachments as comments if we add any image to the comment, excluding already existing images.

Say, suppose I have four attachments in the ticket already, and I have uploaded a new image in a comment. I want only the newly added image comments again by excluding the older four attachments.

I'm using the below automation, which is adding existing attachments as well.

{{#attachment}}

!{{filename}}!

{{/}}

1 answer

0 votes
Duc Thang TRAN
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June 6, 2024

Hello @SaiSatya {Appfire} 

If I understand correctly, your need is:

When a new attachment is added, you are looking for a way to delete all old attachments except the new one.

Is this correct? If so, I can try to help you find a solution.

{{attachment.last.filename}}

2024-06-06 15_29_09-Automation - POC Jira.png

 

SaiSatya {Appfire} June 7, 2024

Hi @Duc Thang TRAN

My actual use case is when I add a new attachment added to a comment, I want the same attachment to be commented once again by Automation for Jira. For me If I add one attachment in comment Automation for Jira it's adding older attachments as well.

1.jpg2.jpg

Duc Thang TRAN
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June 10, 2024

Hello @SaiSatya {Appfire} 

If you want the automation comment the last attachement, can you try this smat value ? 

!{{attachment.last.filename}}|thumbnail!

You can try this one if in your last comment, is has only a attachement and now texte 

{{issue.comments.last.body}}

 

Hope this can help your need :)

Duc Thang TRAN
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June 10, 2024

* You can try this one if in your last comment, is has only a attachement and no  texte 

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