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Create Sub-task option unavailable even after including it in the Issue Type Scheme

Supriya Jha August 22, 2019

Hi (below question is for cloud hosted JIRA)

I just added the Sub-task issue type to the issue type scheme of a service desk in JIRA. I still cannot see an option to create a sub-task. I tried from the + button on left pane. The issue type drop-down does not list sub-task. I also tried to create it from an existing issue. But I could not find the "More" drop-down. Please help.

Bryants Issue Type Scheme.PNGCreate Sub-task option not found.PNG

2 answers

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Jack Brickey
Community Champion
August 22, 2019

you create a sub-task by clicking on the ellipses when viewing the task where sub-task is to be added, i.e. your second image.

Supriya Jha August 22, 2019

Thank you very much!

Wish the documentation said ellipses instead of the "More" option.

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Nic Brough -Adaptavist-
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August 22, 2019

Is there a "create sub-task" in the ... menu on the right hand side?

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