Custom field logic, based on other field value

[Vien Minh Van]

Hi!

Is it possible to have a custom field that will be filled with an automated score on my issue, depending of the value of 2 other custom fields filled manually that will define the complexity and impact of the issue.

Example :

Possible values for complexity :

• High (1pts)
• Medium (2pts)
• Low (3pt)

Possible values for impact : 

• High (3pts)
• Medium (2pts)
• Low (1pt)

I would like to have my score field to display the numerical result of = complexity * impact.

This score will then help us address our priorities or filter more easily our work.

Thanks for your help!

[Oday Rafeh]

Hi @Vien Minh Van , 

You can try to do that using the scriptRunner add-ons and you can try this script there: 

def complexity = issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Complexity"))
def impact = issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Impact"))

if (complexity && impact) {
def score = 0
switch (complexity) {
case "High":
score = 1
break
case "Medium":
score = 2
break
case "Low":
score = 3
break
}
switch (impact) {
case "High":
score *= 3
break
case "Medium":
score *= 2
break
case "Low":
score *= 1
break
}
return score
} else {
return null
}

[Vien Minh Van]

Thanks for your help!  What you suggest requires an add-on ($). 

Would there be any ways to do it natively with what’s available by default in Jira?

Thanks!

[Oday Rafeh]

Native Jira does not provide a built-in feature to automatically calculate a custom field's value based on the value of other fields.

You can either use a plugin like ScriptRunner or write a custom plugin to achieve this functionality.

Another possible workaround is to use a scripted field to calculate the score and display it in the issue navigator or on the issue view screen, but this won't be editable like a custom field.

I hope this helps!