I have an automation/SLA that closes issues after 5 days in resolved state. What is the filter I would need that counts the number of times the automation is activated vs manual closure of issue?
Hi @Pete P ,
idea - what about to use the information, who did the status change? JQL like:
status changed TO Resolved BY your_automation_user
Good idea @Hana Kučerová 😊
Thank you I will give that a try
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It worked perfectly, thanks again!
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