How can I configure Automation to confirm a Checkbox is clicked?

[Kurtis Kiesel]

I am trying to have workflow automation skip a status if a checkbox is un-checked. 

There is a custom field that contains multiple checkboxes called "Approvals Required"

The automation GUI allows me to wright this query in the IF section, but it doesn't work if the check box is unchecked.

Is it not possible to check for unchecked in automation?

[Andy Heinzer]

Your current query only works because != doesn't include issues without any value for that field.   Instead try changing your query to be

("Approvals Required" != "Business Owner Required" OR "Approvals Required" is empty)

That should check for both issues without any value for that field and those without that specific value.

[Kurtis Kiesel]

I have multiple values in the checkbox array. What if the other value is checked then? Seems like the logic would still work, just making sure. 

[Andy Heinzer]

For issues that have multiple values selected for a checkbox field, those issues are only returned if the "Business Owner Required" option is not selected in this JQL query.

[Kurtis Kiesel]

Excellent, thank you.