How can I send one email notification with a list of linked issues with the same assignee?

[Arielle Unterberger]

When a master task is created ("Task A"), other tasks are created which are linked to Task A as blockers (e.g. Task B, C, D, E, F blocks Task A).  

Task B = Assignee 1

Task C = Assignee 2

Task D = Assignee 3

Task E = Assignee 1

Task F = Assignee 1

When Task A is created, I'd like to send a notification to the assignees of the linked issues, containing a list/summary of hyperlinks of the issues they are assigned to.

The goal is to avoid sending single notifications for every newly created issue to assignee, since it could happen that for every master task, Assignee 1 could be assigned to more than 5 tasks. 

Example: 

For Assignee 1: 

Task A has been created. You have the following tasks: 

• Task B
• Task E
• Task F 

For Assignee 2:

Task A has been created. You have the following tasks: 

• Task C 

And so on... 

[Boris Berenberg - Atlas Authority]

The challenge here would be that the related tasks would be created asynchronously.This means if you key a notification of Task A being created, the notification code may run faster than the other tasks are created. 

[Arielle Unterberger]

I've thought about that as well. Instead of "issue created" as trigger, I could also run a scheduled query everyday or so. The important part is having the summarized list of issues per assignee sent as an email. 

Or I could also add it to the end of the automation rule that creates all linked tasks.

[Boris Berenberg - Atlas Authority]

I am not sure how this would be done in Automation, I know in our app, Notification Assistant for Jira you would do exactly what you said. Configure a scheduled trigger, set the recipient to Assignee. Configure the JQL to restrict it, and then select 1 email per recipient.

[Charlie Gavey]

Hi there,

I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket:

https://community.atlassian.com/t5/Jira-questions/How-can-I-send-one-email-notification-with-a-list-of-linked/qaq-p/1964777

Thanks for letting us know.

Cheers,

Charlie

[Arielle Unterberger]

Hi @Charlie Gavey

Thanks for the info! Could you please check the link that you posted, it links to my question, instead of the related feature request.