How to search confluence within Jira Software?

[Raphael Soares]

How do I, within the jira software or at the jira service desk to use the general search and appear the articles the confluence.
At jira's home he can do a general search within all platforms. When I am inside a specific platform (example Jira service Desk) it does not search within Confluence. I would like the jira softare or Jira service Desk research to exhibit confluence articles.

[Angélica Luz · Accepted solution]

Hi Raphael,

Currently, it's not possible to search for Confluence articles on Jira search.

Only customers can find articles in the customer portal when a space is linked to a service desk project.

We have a feature request that was already accepted to allow the search between products:

CLOUD-6078

Now we must wait for the development and implementation of the feature in a future release of Jira/Confluence.

Regards,

Angélica

[Raphael Soares]

Hi Angelica, 

Thank you for the information.
I will stay wait. This will greatly  help agents Service Desk