Is there a different way to get data from a form without the use of project fields?

[Khuong Nguyen]

New to Jira, 

I figured out a way to automate when a user submitted a form it sends out an email using project fields. I created a field in my project for ex) getFruit, and then its a drop down type with choices Apple Bananas etc. In the send Email portion in automation, I can write {{issue.getFruit.value}} and it will get whatever the user selected in their submitted form. However, I just found out that theres a limit to 50 fields I can create. Is there a way I can extract data from a form without having to make custom fields?

[Mikael Sandberg · Accepted solution]

Hi @Khuong Nguyen

Welcome to Atlassian Community!

If your automation triggers on Forms submitted you can use {{forms}} to get the field values. Please have a look at this KB for more information. If your automation is triggering on something else you would have to use the REST API to get the form answers, and it complicate things a bit more since you first have to get the form UUID.

[Khuong Nguyen]

Thank you for your fast response. I managed to get it working!

[Khuong Nguyen]

Follow up Questions. For a cascading dropdown. In a Jira field it would be {{issues.[fieldname].values}} and {{issues.[fieldname].child.values}}. How would I get parrent and child values of a cascading dropdown in a form?

[Mikael Sandberg]

Good question, and I don't have an answer on that because I haven't tried it out yet. I would suggest that you go to this article that announced the support for cascading fields and ask there, and then if you get an answer add it here.