Notifying assignee that blocked task is no longer blocked (1st half done)

[Dylan]

I want to notify the reporter/assignee that a task their assigned to is unblocked. I got the first part done, meaning that my assignee gets it when there is only one blocking task. The problem that I have is that when there is more than one blocking task, they'll get notified that the task is done when only one of the required blocking tasks is finished. I only want them to be notified when all of the blocking tasks are done.

[Ste Wright · Accepted solution]

Hi @Dylan 

You need some additional parameters - this should work:

• Trigger: Issue Transitioned
  • To Status = Done
• Condition: Related Issues Condition
  • Related Issues = Linked Issues
  • Link Types = blocks
  • Condition = Are Present
• Branch: Related Issues
  • Type = Linked Issues
  • Link Types = blocks
    • Branch-Condition: Related Issues Condition
      • Related Issues = Linked Issues
      • Link Types = is blocked by
      • Condition = All match specified JQL
      • JQL - status = Done
    • Branch-Action: Transition Issue
      • Destination Status = To Do
    • Branch-Action: Send email - include text

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The rule works as follows:

• First, it confirms the issue transitioned to "Done" blocks another issue
• Next, the Branch finds all of issues blocked by the trigger issue
• A further Condition checks that for the blocked issue(s), all the "blockers" are in Done
• If TRUE, it transitions the blocked issue back to "To Do", if not, no action is performed

---

Let us know if this works for you!

Ste

[Dylan]

This did work, thank you very much. Thank you for explaining how it works too!

[Ste Wright]

Awesome!

If this answer did resolve your query, could you accept it using the button above? It ensures others have a clear, visible way to tell it will help :)

Ste