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Open Issues Filter

Tom Sickel
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October 19, 2020

Hello, 

First time posting. I just started to assist with Jira Dashboards and while I have taught myself most things I am stuck for this one.

I created a filter for open issues and need to capture a few fields for current user. I have the current user option working but for a new field i created, Project Manager, it is not pulling that into my filter. 

Here is the JQL:

resolution = Unresolved AND (assignee in (currentUser()) OR watcher in (currentUser()) OR reporter in (currentUser()) OR "Project Manager[User Picker (single user)]" in (currentUser())) ORDER BY created DESC, updated DESC

Any ideas on why that would not be working?

Thank you

1 answer

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Chris Buzon
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October 19, 2020

I would try to troubleshoot this by removing the rest of the assignee clauses, so you're just looking to make a query that checks the Project Manager field.  Once that is returning a result you can add the additional clauses back in. 

So, I would start with...


Resolution = unresolved AND "Project Manager[User Pickers (single user)]" in (currentUser())


It's easiest to do this through the BASIC interface, then switch to advanced mode to actually add the rest of the clauses back in.


Tom Sickel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 19, 2020

Thank you. This definitely told me the issue was with the custom field. I was able to match up the "screens" to another field and it is now pulling into my reports. 

Thank you

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Chris Buzon
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October 19, 2020

Glad you got it working!  It's so annoying when you know you're 99% of the way there but just can't get the results you need.

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