Open Issues Filter

[Tom Sickel]

Hello, 

First time posting. I just started to assist with Jira Dashboards and while I have taught myself most things I am stuck for this one.

I created a filter for open issues and need to capture a few fields for current user. I have the current user option working but for a new field i created, Project Manager, it is not pulling that into my filter. 

Here is the JQL:

resolution = Unresolved AND (assignee in (currentUser()) OR watcher in (currentUser()) OR reporter in (currentUser()) OR "Project Manager[User Picker (single user)]" in (currentUser())) ORDER BY created DESC, updated DESC

Any ideas on why that would not be working?

Thank you

[Chris Buzon]

I would try to troubleshoot this by removing the rest of the assignee clauses, so you're just looking to make a query that checks the Project Manager field.  Once that is returning a result you can add the additional clauses back in. 

So, I would start with...

Resolution = unresolved AND "Project Manager[User Pickers (single user)]" in (currentUser())


It's easiest to do this through the BASIC interface, then switch to advanced mode to actually add the rest of the clauses back in.

[Tom Sickel]

Thank you. This definitely told me the issue was with the custom field. I was able to match up the "screens" to another field and it is now pulling into my reports. 

Thank you

[Chris Buzon]

Glad you got it working!  It's so annoying when you know you're 99% of the way there but just can't get the results you need.