Populate custom field value by summary or assignee

[Sarath]

I want to update a value for a custom field based on the key word (first word) used in the summary field or

want to update value of the custom field based on the assignee. 

[Petter Gonçalves · Accepted solution]

Hello Sarath,

This kind of personalization is not possible natively on JIRA, however, there are several plugins that provide you with this behavior.

My recommendation is to use Automation for JIRA (300 free executions per month), so you can achieve your goals by configuring a simple rule like the one below:

This add-on is available on both Cloud and Server platforms:

- Automation Lite for JIRA Cloud

- Automation for JIRA

Please, let me know if this add-on provides the functionality you are looking for.

[Sarath]

@Petter Gonçalves this add-on is helpful seeing the feature in your response. But we have scriptrunner installed. Do you think we can implement using listeners?

[Sarath]

Hi @Petter Gonçalves we finally started using Automation for JIRA plugin. I used your suggestion to implement above requirement, changing custom field value based on the assignee. Works good, but only one thing, if an issue is moved from another project to destination project, custom field does not update automatically. So I'm using "Multiple issue events" and selected "Issue Created", "Issue Updated", "Issue moved" & "Issue resolved" events. And later applied required conditions to auto populate field.