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Seting an 'Organization' per the reporter in Jira Automation

Nir Malchy September 15, 2020

Hello Friends!

Often times we change the 'Reporter' on a ticket.

I am Looking for automation that will do the following: (I do the Automation for Jira Plugin)

 

Trigger - I changed the 'Reporter'

Action - Set the 'organization' field according to the new 'Reporter'

 

Thank you!

 

1 answer

1 accepted

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Answer accepted
Kat Warner
Atlassian Partner
September 15, 2020

The Jira Automation Rule Playground can be helpful when working out automation rules.

 

Check out this rule I just created using the advice from this blog post.

Nir Malchy September 16, 2020

Thank you!

I looked at this rule, and my only issue was that fat it will create a new 'Organization'. 

I'd rather manually create a new 'Organization'.

 

I thought there is a smart value attribute that can find the 'Organization' per the user. 

 

Using the reporter’s email domain is a fantastic idea, but I think it will end up costing me more time removing organizations.

 

Cheers,

Harsh
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November 9, 2023

Hi @Nir Malchy 

Did you find anything that could help to achieve this? I have a similar requirement. 

Nir Malchy April 24, 2024

Hey @Harsh 
I did not.

I read that there is a feature that creates a new organization, and that is something I cannot use because it will build organizations that do not exist.

Like Harsh likes this

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