Split issue in jira service desk

hi,

can i split issue in jira service desk ? there is "clone" option but i need split

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Hello,

There is no such option to split an issue in Jira Service Desk. You should clone the issue and do modifications to the original one and the cloned one.

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thank you

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What a pity - we were looking for excactly the same Feature ...

If Customer is answering by Mail on an old Request ... we would need to split it from the old Request to a new one ... :-/

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This feature is sorely needed - the option to move comments from one ticket to a new ticket, without losing the thread of users who posted each comment, status of internal vs. external, and timestamps/dates of original comments.

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Like • pjohnston likes this

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Split issue in jira service desk

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