What features/options will a user have in service projects with a JS Cloud(Stand.) license?

[Andrey Rudnev]

Investigating the following question: if a user only has a Jira Software Cloud (Standard) license, then what options may be available to him when working with service projects (JSM). Can anyone suggest some resource to explore this issue? The reverse side of this question is also of interest: if a user only has a JSM Cloud license, then what options may be available to him when working with software projects (JS)?

[Stuart Capel - London · Accepted solution]

Hi @Andrey Rudnev 

Here's some info about JSW premium https://www.atlassian.com/software/jira/premium

And here is some further info about JSM premium 

https://www.atlassian.com/software/jira/service-management/pricing

The key additional features bin my opinion are

JSW:

• Advanced Roadmaps
• Project archiving
• Sandbox
• Global automations
• Release tracks

JSM:

• Sandbox
• Project Archiving
• Global automations
• Insight asset & configuration management
• Alerts/major incidents data visualization & analytics
• Heartbeat monitoring
• Incident subscription

[Andrey Rudnev]

Hello @Stuart Capel - London 

Thanks for your reply. But i found more suitable information: https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-products/

and this: https://support.atlassian.com/jira-service-management-cloud/docs/how-can-service-project-and-software-teams-work-together/

[Stuart Capel - London]

No problem, there's lots of great info on the Atlassian website and documentation. You've done the right thing to dig around for what you need. I'm glad you found some useful info.