unable to call cloud JIRA API with Base64 encoded Userid:Password

[Rajeev Kumar]

I am getting authorization error  even when i tried accessing with correct id password (with Base64 encoded Userid:Password)

error msg :

GET : InboundJaxrsResponse{ClientResponse{method=GET, uri=https://atradius-naa.atlassian.net/rest/api/2/project/TA, status=401, reason=Unauthorized}}
java.lang.Exception: Unable to connect to JIRA

Any possible reason for this?

[Dario B · Accepted solution]

Hi @Rajeev Kumar ,

Basic and Cookie authentication methods have been deprecated as announced long time ago. For details please see:

• Deprecation notice - Basic authentication with passwords and cookie-based authentication

In order to authenticate your REST API calls towards Jira Cloud you should use the combination  email-address:API Token instead.

You can find the instructions on how to create an API Token in below page:

• Api Tokens

Let me know if this helps.

Cheers,
Dario

[Rajeev Kumar]

do we have to encode with base64 (emailaddress:token)

[Rajeev Kumar]

it worked after encoding, thanks!!!!

[Dario B]

You are very welcome @Rajeev Kumar

I am happy this helped :)