Restrict customer access to a portal

[Ashish Kaushik]

How can I restrict customers access to a specific portal. Right now all the customers have access to all the portal created under Service Desk. How can I keep Public facing portals and internal portals in the same install ? 

[Paulo Junior]

Hi there,

You can set your service desk as restrict and manually invite users who you want to be access it. Please find the doc: https://confluence.atlassian.com/servicedesk022/setting-up-service-desks-for-your-projects/opening-up-or-restricting-access-to-your-service-desk