change service desk project from basic to it

[Kwame Hubbard]

Our current service desk was created prior to the new service desk release and from what I can tell is the Basic service desk. I'd like to change it to the IT service desk. Is that possible?

[Abdoulaye Kindy Diallo]

As you are on Cloud, you should be running the JIRA Service Desk 3.1.0-OD-01. Feel free to visit the documentation and the Cloud SD latest release from here. If there's some unexpected changes, you can reach out to us through: https://support.atlassian.com/secure/Dashboard.jspa