Restrict Functions in JIRA

[Darryl Beckett]

Hello,

I manage releases and sprints within JIRA cloud and tickets in the JIRA service desk.

My questions are as follows:

JIRA:

- Is there away I can allow stakeholders to view ticket progress? Through a dashboard perhaps but restirct their ability to comment/edit/change ticket values such as sprint and release? PROBLEM: we have resources changing the sprint and release values on their own

JIRA Service Desk:

- Can I limit the ability for a user to move a ticket from on project to another but still allow them to change status and assign to people?

[Nic Brough -Adaptavist-]

No, Jira does not "restrict", it "permits", but that just turns the question around.

Go into the permission scheme for the project and check over

• Who has "Browse project" - if you do not want someone to see issues, then remove their permission to do it
• Who has edit/comment and other issue update permissions.  Again, if someone should not have a right to do something, you need to remove it, while still allowing others in to do it
• Manage sprint permissions
• Move is a bit more complex, but yes, remove the permission to "move issue", and think about removing "create issue" in the target project(s)