Sending email to Request Participants with Automation

[Burak Hancerli]

Hi there,

Is it possible to send the list of open tickets to each person they're participating in at a regular interval?

Thanks,

Burak.

[Nic Brough -Adaptavist-]

You don't even need automation.  Run a filter for whatever it is that identifies someone as a participant and other bits you might need.  

A typical JQL for this might be

Resolution is empty and (Assignee = currentUser() or Reporter = currentUser() )

Save the filter, then go to "Subscriptions" for it.  Anyone subscribed to that will be sent a list of open issues they reported or are the assignee on, on a regular basis.

[Burak Hancerli]

Thanks for the tip Nic.

I know how to create a filter and subscribe, and I already tried it with the "Request Participant" = currentUser() condition and select the Recepients as jira-users group. But I'm the only one who got the e-mail with the corresponding list of issues.

If each and every user needs to be subscribed to this list then it's not what I'm intending to. Instead, I'm looking for something more automated, without having the option of opting out.