filter issue scope (iql) doesn't work on value from field.
Hello guys, thank you for looking into this one. I've tried filtering data using Filter issue scope on one of my custom field but somehow it doesn't work. Tried inputting data manually in Filter issue scope and there I can see data from dropdown. Problem is how can I get the data from my first issue field.
Basically how it works is I have a custom field which is INSIGHT-HUM-Employees (customfield_10286) which I can select employees from, then below is a custom field(INSIGHT-HUM-Employee-Approvers (customfield_10287)) in which approvers should appear. In Insight I have attribute EmployeeID which is under objectType= Employees
here's my custom field - INSIGHT-HUM-Employees (customfield_10286)
config of my custom field - INSIGHT-HUM-Employee-Approvers (customfield_10287)
as you can see I've put EmployeeID LIKE ${customfield_10286.name} in my filter issue scope but that doesn't work, tried forcing the data by putting EmployeeID = 2117 and there it works.
Here I should see the list of data based off my inputs in my first field INSIGHT-HUM-Employees
Here's the data on my insight schema
ref:
https://community.atlassian.com/t5/Jira-questions/Dynamic-insight-Customfield/qaq-p/2022409#U2022424
https://support.atlassian.com/jira-service-management-cloud/docs/use-insight-query-language-iql/
tried to follow and create exact same insight schema in this - guide , but got the error below
{
"errorMessages": [
"Field customfield_10310 of type Insight objects does not support options."
],
"errors": {}
}
I've been stuck for hours on this one hopefully someone can help me on this one, I'd really appreciate it.
Cheers!